The March 2021 utility bills due 4/15/21 were mailed last week. The bill process revealed many customers with higher usage than normal. We believe this is from dripping faucets and/or leaks that occurred during the February Winter Weather Event. If you had a leak that resulted in higher usage than normal, please remember that the Overton City Council recently approved a Water Leak Adjustment Policy. If you are interested in utilizing this Policy, please read the Policy, fill out a Request for Water Leak Adjustment, and return with the required supporting documentation to the Utility Billing Office. Thank you.
ORD NO 2021-03-11B Water Leak Adjustment Policy
Request for Water Leak Adjustment 03.11.21